TO ORDER
OR FOR FURTHER INFORMATION
TLA is now located at
16 Bis Drummond Street
Kingston, Ontario
K7K 5S1
Canada
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Our telephone number:
613-386-7720
and
Our Email address:
tlaservice@| |tlacanada.com
When sending email, please remove the "| |" above in your address line.
We regret we have had to add this inconvenience in order to try to limit the amount of spam that fills our "In" box every day.
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Taxes
No taxes are applicable on shipments outside Canada.
We must collect 5% GST on all shipments to Canadian addresses in provinces that have not harmonized provincal sales taxes with the federal government.
We are required by law to collect HST on shipments to all provinces that have harmonized with the federal government, at the current HST rate in the province to which the parcel is shipped.
Payment
Payment may be made by cheque, money order or bank draft. And, on request, Interac Bank transfer in Canada.
(Shipment is on clearance of personal cheques.).
We are able to process payments by VISA or Mastercard for Canadian issued cards. We do, however, charge a 5% premium to defray the clearance and transaction charges.
We also have a PayPal account for those who may wish to make payment in that form, or to use their credit cards via PayPal. We do, however, charge a 5% premium to defray the clearance and transaction charges.
Please note that prices (with the exception of Lenz prices for delivery to Canadians in Canada) are denominated in U.S. dollars. With virtually all of our costs in US$ and €uros, that seems to me to be the fairest way to proceed.
Packing/Shipping/Handling
Packing and Shipping is at cost, usually via Canada Post. Exact costs depend on weight and size.
We have had good service from Canada Post's ExpressPost, which has the advantages of speed, trackability and insurance. We can also ship via CanPar, Purolator, DHL or UPS on request.